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A. Sure, we are second generation family jewelers, in business since mid 1930's and operate in both retail and wholesale levels. D&D jewelry (our current store in Walnut Creek, CA) was established in 1985, and the accompanying website jewelplus.com has been operating since the early 2000's.
A. We offer engagement and bridal rings, bracelets, necklaces, earrings, gold & platinum chains of varying styles and sizes, diamond & color gemstone jewelry, designer brand jewelry, watches, custom-made jewelry, personalized jewelry, diamonds, lab-grown diamonds, moissanites, jewelry appraisals, and jewelry & watch repair services. D&D Jewelry has the sole sole intention of providing quality & luxury jewelry merchandise & services at affordable prices because repeat satisfied customers that we have successfully met or exceeded their expectations keep our company strong and striving to do even better.
Please see the Services page of our website for all jewelry services we offer.
A. Yes, absolutely -- we have a physical store in Walnut Creek, California located about 15 miles east of Oakland and 30 miles east of San Francisco -- you and your guests are most welcome to visit to view specific merchandise we have on display, or to purchase the displayed items, or perhaps receive consultation from our professional & well-experienced staff -- if you are looking to view a specific item in-person, just contact us and let us know beforehand the stock number from our website so that we can have it ready for you upon your arrival to the store.
A. The Why Buy From Us section of our website should answer this along with many otehr relevant questions -- you can also contact us with more questions/concers if still in doubt, and we will make sure to clearly address all that is asked.
A. We stand behind every single item we sell, simply because we understand that reputation takes years to build, however it takes only a moment to be demolished, not to be restored again! You can rest assured that you will receive the value and product/service you expect, or better! We lifetime warranty!
We can also provide Appraisal Certificates for any piece of jewelry you desire for a nominal fee. Appraisal Certificate is an estimate of the approximate retail replacement value of the jewelry, which may be used for insurance coverage or other purposes. The appraisal certificate contains information such as an accurate description of each article of jewelry being appraised along with an image and the appraised value.
A. We work with small profit margins due to minimal budget set aside for marketing & advertisement -- majority of our customers find us by the word-of-mouth & verbal referrals - we actually pay you to refer a friend! -- we monitor & maintain low overhead costs of one physical store and online business operations -- our professional & experienced sales & service staff receive no commissions based on sales; instead they receive incentives for maintaining a loyal customer base -- our prices are low also because some products are designed and manufactured in-house, allowing us to provide the most affordable and the lowest prices.
We also negotiate the lowest possible prices with our trusted/dependable jewelry & watch merchandising vendors, brand manufactures, along with diamond & color gemstone network of dealers -- if there is an opportunity to save money while maintaining high quality standards & promised delivery, be sure that we will take it, and pass it along to you! Why? Because our customers' loyalty is much more precious than any amount of gold or diamond! We are here to earn your trust each and every time, and you understand that are the reason that we stay in business and strive to do even better!
A. Yes, absolutely -- we offer flexible financing options.
A. Yes, we do offer a layaway plan. It is described in our company policy page.
A. Yes, we certainly do -- please visit the Designer Jewelry Brands section of our website for the latest jewelry name-brands we currently represent.
A. Yes, indeed -- please visit the Personalized Jewelry section of our website for various styles.
A. Yes, we do -- please visit the Birthstone Jewelry section of our website for birthstone jewelry for every birth month.
A. Yes, we certainly do -- please visit the Custom Jewelry Designs section of our website for details on this service -- we have the expertise and the experience to create any custom jewelry item you may have in mind!
A. Yes, absolutely -- Contact us during business hours at 925-274-1444 to place your order over the phone -- during non-business hours, you can either email us with your contact information and ask for a sales associate to call you.
A. To make it quick and easy for you to protect your jewelry against loss or damage, we have partnered with Gemshield® and Briteco (two well-respected major Jewelry Insurance companies) -- you can read more about each company's services and compare quotes by browsing through our Jewelry Insurance Options page.
A. Yes, we ship each item of value in a beautiful individual presentable jewelry box.
A. Yes, we do. Please contact us and we will be more than happy to provide the jewelry service you need.
A. A cacious yes! Just make sure that you give your jewelry to an expert jeweler for repair -- emphasize the type of material (10k, 14k, 18k, platinum, sterling silver, an alloy, etc.) to your jeweler so that they do the job utilizing the same base material as the ring -- also disclose to your jeweler any kind of known treatment (if any) on the gemstone(s).
If the ring is made in “Invisible Setting” or “Tension Setting” or any other kind of specialized setting, it is absolutely essential to ensure that the intended jeweler is particularly experienced and equipped to handle the resizing job properly -- you are always most welcome to bring your ring to us (or mail it) and our expert jewelry craftsmen will properly resize it for you.
A. No, we are not an authorized dealer for any of the watch brands we sell -- however, we work closely with a network of authorized watch dealers and thus can quickly locate name brand watches at a discount directly from our trusted network. Contact us for availability & pricing.
A. We can most certainly provide loose gemstones and jewelry items certified by laboratories such as AIG, GIA, EGL, local labs, etc. -- however, there is an additional cost involved in having the stones safely mailed to the laboratory and certified.
We do a lot of business with AIG Gem Laboratory (American International Gemologists) -- cost for AIG certification range anywhere from $100 to $500 (or more) depending on the complexity of the item being certified -- GIA certified gemstones are usually priced roughly 20% more than uncertified stones -- EGL certified gemstones are priced roughly 10% more than uncertified stones.
Having the stones certified by our local recognized laboratory is the least expensive option -- due to costs and time involved in having the stones certified, in our experience, and based on customer requests, we find that normally people do not tend to request certification for low grade color gemstones, and for single diamonds weighing 1 carat or less.
A. There are other lower cost alternatives, contact us for an expert advice.
A. Yes, there are -- we recommend the following alternatives in the following order: 1) Lab-Grown Diamond, 2) Moissanite, 3) Cubic Zirconia.
A. For example a ring with one 1.00 carat colorless, top quality diamond can be worth more than 10 times as much as a ring with several small diamonds of 1.00ctw. (total carat weight) of the same quality -- this is because the supply of larger single diamonds is very limited and therefore the price higher -- to get an idea about variations in price as related to size and quality, we suggest looking through the Loose Natural Diamonds, Loose Lab-Grown Diamonds, and Loose Moissanite pages of our website.
A. Platinum is a white precious metal used in jewelry settings or watch casings and watchbands. It is important to note that Platinum is not white gold. Platinum is naturally white whereas white gold is created from yellow gold by adding nickel, copper, zinc and sometimes silver.
Platinum resists corrosion and does not tarnish. Platinum is harder than gold and silver, so it outwears them. Its hardness is about the same as Iron (4-4.5 on Mohs’ hardness scale). Platinum is very heavy and dense compared to other metals. it is approximately twice as heavy as silver, and about 1.65 times heavier than 14k gold, and 1.4 times heavier than 18k gold.
Because of its strength and density, Platinum holds diamonds very securely and has high resistance to wear. This is why Platinum prong settings are sometimes used on gold rings and why estate jewelry made of Platinum often looks relatively new after many years of wear.
Platinum is very rare, even more so than gold. Over 20 times more gold and over 12.5 times more silver are produced annually. Approximately 95% of all Platinum supplies come from South Africa and Soviet Republics.
Platinum normally cost more than pure gold on the monetary market exchanges. The high purity of Platinum jewelry (90%-95%) compared to 14k and 18k gold jewelry (58%-75%) is another reason why platinum is more expensive.
For more detailed inforamtion on Platinum, we refer you to the following related articles in our jewelry blog:
Platinum vs. White Gold Jewelry
Precious Metals - Quick Reference Chart
A. First and foremost, it is important to know that Lab-Grown Diamonds are NOT synthetic imitation stones (such as: cubic zirconia, zircon, white sapphire, Swarovski, glass, spinel, diamonique, etc.) NOR diamond simulants (such as: moissanite, etc.).
In simple words, Lab-Grown Diamonds are exactly same as diamonds, however much cheaper in price because instead of being formed naturally in Earth's mantle (and then delivered to the surface by deep-source volcanic eruptions), they are developed in laboratory (man-made) under similar environmental conditions as natural diamonds. For this reason Lab-Grown diamonds are considered to be the only non-simulant and conflict-free alternative to natural diamonds because they possess the identical chemical, physical, and optical properties as natural diamonds originating from nature.
Both Lab-Grown and naturally mined diamonds have the same chemical composition and atomic structure, producing the very same durability, fire, and sparkle. Laboratory grown diamonds are truly a testament to the use of technology and human achievement.
Getting more into the science, "Lab-Grown" most accurately describes the man-made production process in which the crystal structure is grown from the "seed diamond". Lab-Grown diamonds are the result of an extemporaneous crystallization process rather than a synthesis of compounds. Lab-Grown diamonds utilize a Chemical Vapor Deposition (CVD) process or a High Pressure High Temperature (HPHT) method that cause carbon atoms to crystallize into the structure that renders them harder than any other form of carbon and harder than any other material.
Both processes require advanced technological equipment and both produce rough diamonds that are then cleaned, cut, and polished in the very same way that naturally-occurring, mined diamond rough is processed. Diamond growth can be initiated only when a pre-existing diamond seed or a sliver of diamond substrate is present for the carbon atoms to attach to and “learn” the diamond’s strong tetrahedral crystal lattice. The “seed” essentially serves as a blue print for the crystallization process as carbon atoms stack one-by-one on the carefully selected seed.
Lab-Grown diamonds are graded to the same carat, clarity, color, and cut specifications as mined diamonds and they can be accompanied by the same type of Diamond Grading Reports written by leading independent gemological institutes and certified appraisers.
For more detailed inforamtion on Lab-Grown Diamonds, we refer you to the following related article in our jewelry blog:
A. Yes, indeed -- please visit our Jewelplus Blog for up to date articles with wealth of useful information related to jewelry.
A. Yes, we do! -- eCatalogs are preferred by many customers due to their ease-of-navigation, giving the impression of flipping through pages of a printed catalog -- eCatalogs are also an environmentally friendly way to view our jewelry collections -- you can view our select eCatalog at E-Catalogs.
A. Yes, we do! -- in fact, we pay both, that is, you AND your friend for the referral! -- please see our Refer-a-Friend program for details.
A. We offer FREE Standard Shipping to all U.S. addresses (including APO/FPO) for all orders greater than $100, and discounted shipping Worldwide -- for stocked items, you can usually expect delivery within 2-5 business days -- we only use delivery services with tracking -- we also offer expedite shipping with discounted shipping rates.
A. Our Shipping Policy is located under terms & conditions.
A. Our Return Policy is located under terms & conditions.